REFUND POLICY
Effective Date: February 21, 2026
This Refund Policy applies to all services and products provided by Street Provisions, LLC. (“Company,” “we,” “our,” or “us”).
By booking services or purchasing products, you agree to this Refund Policy.

1. Private Dining & Catering Services

1.1 Deposits
All event deposits are non-refundable.
Deposits secure your event date, staffing, and purchasing commitments and are not transferable to unrelated services unless approved in writing.

1.2 Cancellations
Cancellation More Than 7 Days Before Event
If the Client cancels more than seven (7) days before the event:

• The deposit remains non-refundable.

• No additional balance will be due.

Cancellation Within 7 Days of Event
If cancellation occurs within seven (7) days of the scheduled event:

• The deposit remains non-refundable.

• The remaining balance may be due in full, as food purchasing, staffing, and preparation commitments have already been made.

1.3 Rescheduling
Rescheduling requests must be submitted in writing.

• Approval is subject to availability.

• Deposits may be applied toward a new date if approved.

• If a rescheduled event is later canceled, the deposit remains non-refundable.

1.4 Guest Count Reductions
Once final guest count is confirmed (7 days prior to event):

• Reductions may result in price decreases.

• Increases may be accommodated at additional cost and subject to availability.

1.5 No-Show Events
If the Client fails to provide venue access or otherwise prevents service from occurring:

• No refunds will be issued.

• The full balance may remain due.

2. Physical Products

2.1 Return Eligibility
Undamaged physical products may be returned within 14 days of receipt provided:

• The item is unused

• Original packaging is included

• Proof of purchase is provided

Returns must be initiated by contacting us at:
info@streetprovisionsllc.com

2.2 Non-Refundable Items
The following items are non-refundable:

• Digital products

• Downloadable content

• Perishable goods

• Custom or made-to-order items

• Opened food products

2.3 Return Shipping
Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.
Shipping fees are non-refundable.

3. Digital Products
All digital product purchases are final and non-refundable.
Due to the nature of digital content delivery, we cannot offer refunds once access has been granted.

4. Defective or Damaged Products
If a physical product arrives damaged or defective:

• You must notify us within 5 days of receipt.

• We may request photographic evidence.

• We will repair, replace, or issue a refund at our discretion.

5. Force Majeure
If services cannot be performed due to circumstances beyond our control (including but not limited to severe weather, government restrictions, venue closures, or supply disruptions):

• Deposits remain non-refundable.

• We will make reasonable efforts to reschedule services.

6. Refund Processing
Approved refunds will be issued:

• To the original payment method

• Within a reasonable processing timeframe (typically 5–10 business days)

We are not responsible for delays caused by payment processors or financial institutions.

7. Chargebacks & Payment Disputes
Initiating a chargeback without first contacting us to resolve the issue may be considered a breach of agreement.
We reserve the right to:

• Dispute unjustified chargebacks

• Provide documentation of signed agreements and policies

• Pursue recovery of unpaid balances

8. Policy Updates
We reserve the right to modify this Refund Policy at any time. The version in effect at the time of booking or purchase will apply.